When will my order ship?
Orders are typically processed within 1–3 business days. Once your order ships, you’ll receive a confirmation email with tracking information.
How long does shipping take?
Most orders arrive within 7–15 business days, depending on your location. Shipping times may vary during holidays or periods of high order volume.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $50.
How can I track my order?
As soon as your order ships, we’ll send you a tracking number by email so you can follow its journey every step of the way.
What if my item arrives damaged?
If your order arrives damaged or defective, please contact us within 48 hours of delivery and include photos of the item and packaging. We’ll work with you to make it right as quickly as possible.
What is your return policy?
We accept returns within 30 days of delivery on eligible items that are unused and in their original condition. Please visit our Return Policy page for complete details.
Can I change or cancel my order?
If your order hasn’t been processed yet, we’ll do our best to accommodate changes or cancellations. Please contact us as soon as possible after placing your order.
How can I contact Maison Marie Living Co.?
We’re happy to help! You can reach us through our Contact page or by emailing us at:
Do you ship internationally?
We currently ship to select countries. Available shipping destinations will appear during checkout.
Is my payment secure?
Yes! All payments are processed through Shopify’s secure checkout using industry-standard encryption to keep your information safe.